GE Healthcare
Digital Service
Powered by InSite 2.0
The digital revolution in healthcare has arrived
You experience it everyday – with technologies that allow you to diagnose, monitor and treat patients more accurately and quickly than ever before.
InSite™ 2.0 links your critical medical systems to GE Healthcare’s Support Center via a secure internet connection to enable the On-Demand and Proactive Digital Services that help you achieve your clinical and business objectives
Digital Service
GE Healthcare has some of the world’s most advanced portfolio of intelligent service and asset management tools for healthcare providers. We will take your organization to new levels of quality and efficiency, enabling you to compete in your marketplace in ways you never dreamed possible.
On-Demand Digital Service
It’s all about speed. When you contact GE for service, our online engineers can electronically link to your system and work to quickly get you back up and running. If a field engineer needs to be dispatched, he or she will be prepared with a system diagnosis – and if required, have the right parts on hand. In addition, our applications specialists can
reach out at your request to support or train your organization.
Proactive Digital Service
GE can proactively monitor key operational parameters of your medical systems to provide early warning of potential issues and head off costly, unscheduled downtime. Our online engineers have the ability to recalibrate key operational parameters to help to ensure optimal system performance, or they can dispatch a field engineer to assist in mitigating the issue. Additionally, automated software downloads ensure you will receive software updates and upgrades in a more timely manner to keep your medical systems working efficiently.
The goal of InSite 2.0 is to support existing network standards and security practices while maintaining a high level of security for digital service transmissions. In general, no special configurations are necessary to accommodate InSite 2.0 or compromise your firewall in any way.